https://fearsteve.com/News/the-hidden-operational-cost-of-points-based-rent-rewards-and-how-paylode-avoids-it/ In reality, the cost of points-based rent rewards is rarely limited to the rewards themselves. Over time, these programs introduce operational complexity that affects staff workload, consistency, and efficiency. Much of this cost is hidden, spread across daily tasks and support interactions that are not immediately visible on a budget line. Thu, 08 Jan 2026 06:08:02 UTC en